Legal
Privacy Policy
Last Updated: September 8, 2026
Tixlark LLC respects your privacy. This Privacy Policy explains the types of information that may be collected when you visit tixlark.com, how that information may be used, and the choices available to you.
1. Information We May Collect
Depending on how you interact with Tixlark, we may collect:
Contact information
such as:
- name;
- email address;
- telephone number; and
- mailing or billing address when provided.
Customer communications
including messages or inquiries submitted through email, telephone, text, or website contact features.
Account information
if customer account functionality is enabled in the future.
Transaction information
if purchasing functionality is enabled, such as order details, ticket information, transaction status, and payment-related records.
Tixlark does not need to directly store full payment card details when payments are processed by an authorized third-party payment provider.
Technical information
which may include:
- IP address;
- browser type;
- device information;
- pages visited;
- referring website; and
- basic website usage data.
2. How Information May Be Used
Information may be used to:
- respond to customer inquiries;
- provide ticket and event information;
- process or support transactions when purchasing functionality is available;
- deliver tickets and customer communications;
- operate and improve the website;
- prevent fraud or misuse;
- comply with legal obligations; and
- protect Tixlark, its customers, and its systems.
3. Communications
If you contact Tixlark by email, telephone, text message, or website messaging, we may use the information you provide to respond to your request.
Standard carrier messaging and data rates may apply to SMS communications.
4. Service Providers
Tixlark may use third-party providers for services such as:
- website hosting;
- communications;
- analytics;
- payment processing;
- fraud prevention; and
- ticket delivery.
These providers may process information only as necessary to provide their services and subject to their own contractual and legal obligations.
5. Cookies and Similar Technologies
Tixlark may use cookies or similar technologies for website operation, preferences, security, analytics, and performance.
Users may be able to control cookies through their browser settings.
6. Information Sharing
Tixlark does not sell personal information merely for submitting an inquiry through the website.
Information may be shared with service providers when necessary to operate the website or fulfill customer requests, or when disclosure is required by law.
7. Data Security
Tixlark uses reasonable administrative and technical measures intended to protect information against unauthorized access, disclosure, alteration, or loss.
No internet-based system can be guaranteed to be completely secure.
8. Data Retention
Information may be retained for as long as reasonably necessary for business operations, customer support, legal compliance, fraud prevention, dispute resolution, and recordkeeping.
9. Your Choices
You may contact Tixlark to request correction or deletion of information you have provided, subject to applicable legal and recordkeeping requirements.
10. Children's Privacy
Tixlark is not intended to knowingly collect personal information directly from children under the age required by applicable law to provide consent.
11. External Links
The website may contain links to third-party sites. Tixlark is not responsible for the privacy practices of third-party websites.
12. Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
13. Contact
Privacy questions may be directed to:
Tixlark LLC
901 N State St Ste N
Jackson, MS 39202, USA
Email: support@tixlark.com
Phone: (985) 248-5739
