We are a resale marketplace, not a box office or venue. Ticket prices may be below or above face value.

Legal

Terms & Conditions

Last Updated: September 8, 2026

Welcome to Tixlark. These Terms & Conditions govern your access to and use of tixlark.com and any services made available through the website. By accessing or using the website, you agree to these Terms. If you do not agree, please do not use the website.

1. About Tixlark

Tixlark LLC operates a ticket resale marketplace. Tixlark is not a venue, box office, event organizer, performer, team, league, or primary ticket issuer unless expressly stated otherwise.

Ticket prices on Tixlark may be above or below the original face value.

2. Event and Ticket Information

We aim to display event dates, times, venues, sections, rows, quantities, and other ticket information accurately. Event information may originate from third-party sources and may change without notice.

Customers are responsible for reviewing the event, date, venue, section, row, quantity, and other available ticket details before submitting a ticket request or completing a purchase when purchasing functionality is available.

3. Ticket Availability

Ticket inventory may change at any time and may be limited. Displaying a ticket listing does not guarantee continued availability.

Tickets are subject to availability until a transaction has been successfully completed and confirmed.

4. Pricing

Prices shown on Tixlark are resale prices and may differ from the ticket's original face value.

Any applicable taxes, service charges, delivery charges, or other fees will be disclosed before a completed transaction when such charges apply.

5. Orders and Ticket Requests

Submitting a ticket request does not by itself guarantee an order.

When purchasing functionality is available, an order will be considered accepted only after payment is successfully processed and confirmation is issued.

Tixlark may cancel or decline a transaction where inventory is unavailable, payment cannot be verified, incorrect listing information is identified, or other circumstances prevent fulfillment.

6. Ticket Delivery

Tickets may be delivered electronically, through a mobile ticket transfer, digital wallet, third-party ticketing platform, or another delivery method appropriate to the event.

Delivery timing may vary by event. Some tickets may not become transferable until shortly before the event date.

Customers are responsible for providing accurate contact information and maintaining access to the email address or mobile device used for ticket delivery.

7. Event Changes

Event dates, times, venues, performers, lineups, and other event details may be changed by the event organizer.

Tixlark does not control event scheduling decisions.

A postponed or rescheduled event is generally not considered canceled when the original tickets remain valid for the new date.

8. Customer Responsibilities

Customers are responsible for:

  • reviewing ticket information before purchase;
  • providing accurate contact and delivery information;
  • following venue and event rules;
  • ensuring that the ticket recipient can access any required mobile ticketing platform; and
  • contacting Tixlark promptly if assistance is needed.

9. Prohibited Use

Users may not use Tixlark to:

  • engage in fraud or unlawful activity;
  • interfere with website security or operation;
  • attempt unauthorized access to systems or accounts;
  • submit false or misleading information;
  • copy or misuse website content in violation of applicable law; or
  • use automated tools in a manner that disrupts the website.

10. Intellectual Property

The Tixlark name, logo, website design, text, graphics, and other proprietary materials are owned by or licensed to Tixlark LLC unless otherwise stated.

Third-party event names, venue names, artist names, trademarks, and images remain the property of their respective owners.

11. Third-Party Services

Tixlark may link to or interact with third-party ticketing, payment, communication, or event services. Those services may have their own terms and privacy policies.

Tixlark is not responsible for the operation of third-party websites or services outside its control.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Tixlark LLC will not be responsible for indirect, incidental, special, or consequential losses arising from use of the website or circumstances outside Tixlark's reasonable control.

Nothing in these Terms excludes rights that cannot legally be excluded.

13. Changes to These Terms

Tixlark may update these Terms from time to time. The current version will be posted on this page with the updated effective date.

14. Contact

Questions regarding these Terms may be sent to:

Tixlark LLC
901 N State St Ste N
Jackson, MS 39202, USA

Email: support@tixlark.com

Phone: (985) 248-5739

For details on how information submitted through the website is handled, see our Privacy Policy.